Maddi Downs

Maddi Downs didn't wait for the perfect moment; she just went for it.

The founder of Miss Mobile Mechanic, Maddi runs a mobile automotive servicing and repair business across the Yarra Valley, bringing qualified mechanical expertise directly to her customers. She's skilled, approachable, and on a mission to change the way people experience car care.

In this interview, Maddi opens up about building a business from the ground up, breaking down industry stereotypes, and why being underestimated only makes her work harder. If you've ever thought the auto industry wasn't for you, Maddi's story might just change your mind.

Explain Miss Mobile Mechanic to us and how you got started?

I run a mobile automotive servicing and repair business called Miss Mobile Mechanic. It is focused on providing honest, reliable mechanical work directly to my customers' homes or workplaces. I service the Yarra Valley and surrounding areas, assisting people to maintain their vehicles more easily.

I’ve always aspired to run my own business, but for a long time I didn't see it happening anytime soon. I was told by a friend to just do it and not wait, because if you wait, it may never happen. That conversation really stuck with me and gave me the push I needed to finally take the leap and get started.

I started my business because I’ve always been passionate about cars and hands-on work, and I saw a real need for mechanics who are approachable and transparent. As a female mechanic, I also wanted to create a space where customers feel comfortable asking questions and know they're being treated fairly.

Why does this job/industry get you out of bed in the morning? Where did this passion come from?

Knowing that the work I do genuinely helps people is what encourages me to do what I do. Cars are such a big part of everyday life, and being able to keep people safe on the road, get them back to work, or take the stress away is really rewarding. I love the problem solving side of the job, there’s always something new to learn and figure out and no two jobs are the same. 

My passion for the industry comes from always enjoying hands-on work and being around cars. Over time, that interest grew into something more when I realised how much I enjoy fixing things, helping people understand their vehicles, and doing a job properly. I also care about creating a service where customers feel comfortable, respected, and confident they are being looked after honestly. For me, it's not just about cars, it's about independence, building

something of my own, and showing that this industry can be welcoming, skilled, and customer focused. That's what keeps me motivated everyday.

What was the skills pathway to where you are now with Miss Mobile Mechanic?

I started with completing my Certificate III in Light Vehicle Mechanical Technology where I gained the hands-on training and technical knowledge needed to become a qualified mechanic. One of the things that really helped me during my training was being able to complete my coursework while I was at work. I did ‘on the job’ training which meant that my assessor came out every 6 weeks. It made it easier to directly apply the skills I was learning in real time, and

being taught one-on-one by my teacher meant there were no major distractions as opposed to being in a classroom with a number of other students.

What does a typical workday look like?

A typical work day for me usually starts with checking my bookings, confirming locations, and making sure I have all the parts and tools I'll need for the day. Because I run a mobile mechanical business, a lot of my day is spent travelling between customers, which keeps things interesting and varied. Most days involve a mix of routine servicing, inspections, diagnostics and repairs. I spend time talking with customers, explaining what I'm doing, making sure they understand any issues with their vehicle, which is something I really value.

There's also a lot of behind the scenes work that goes into running a business like, ordering parts, managing bookings, doing paperwork, and responding to customer enquiries. It's a busy schedule but I enjoy the independence and variety.

What are some important skills required to be successful in your job?

There are a few key skills that are really important to be successful. Strong problem-solving skills are essential, because diagnosing vehicle issues often means working through faults step by step and thinking logically to find the cause. Practical hands-on ability is just as important as the work involves using tools safely, completing repairs correctly and paying attention to detail.

Communication skills are also important. Being able to explain issues clearly to customers, answer their questions, and build trust makes a big difference. Time management and organisation are important as the majority of the day needs to be planned out early to ensure I have all the equipment I need for the day's jobs. Finally, reliability, honesty and a willingness to keep learning are key. Vehicles and technology are always changing, so staying up to date and taking pride in doing the job properly is what helps build a strong reputation and long term

success in the industry.

One thing the industry can do to make itself more appealing to women?

One thing the automotive industry could do to make itself more appealing to women is create more supportive and inclusive workplaces from the start of training. This includes encouraging women to enter apprenticeships, providing strong mentorship, and making sure workshops are respectful, encouraging environments where everyone is taken seriously. Visibility also matters. Seeing more women in the industry, whether as mechanics, managers, or business owners helps show that there is a place for them and that success is achievable. When workplaces focus on skills, respect, and opportunity rather than stereotypes, it makes a big difference in attracting and keeping more women in the trade.

Is work-life balance a lie?

Work-life balance is definitely tricky, especially in hands-on or self run businesses. There are days when work spills over, unexpected jobs come up, or deadlines need to be met, and it can feel like there's no real separation. At the same time, balance is possible if you make it a priority. Setting boundaries, planning your schedule carefully, and carving out time for yourself and loved

ones helps a lot. The freedom of running my own business gives me flexibility that a traditional job might not, which makes it easier to create some balance.

Time management is an issue for EVERYONE - how do you manage yours?

Time management is definitely a challenge in the industry. I manage it by being organised, planning ahead, and using a few key tools. My calendar and booking system is essential - I schedule jobs with travel time in mind and keep track of parts I need for each vehicle so I'm not scrambling. I also make daily checklists to prioritize tasks, and I review my day the night before to make adjustments for any new bookings or urgent jobs. When things get really busy, I block out time

for paperwork, parts orders, and customer follow ups so they don't get overlooked.

What are some of the assumptions people make about you and your work?

One of the biggest assumptions people often make is that, because I'm a female mechanic, I might not have the same level of technical skill or experience as others in the industry. Sometimes people also assume that mobile mechanics can't do the same quality of work as a traditional workshop or that the work I do is ‘simple’ compared to what goes on behind the scenes.

Where would you like Miss Mobile Mechanic to lead you?

My career as a mechanic and business owner has a lot of potential paths. On the technical side, I can continue to specialise in more complex diagnostics, advanced vehicle technologies, or even transition into training and mentoring apprentices. Running my own business also opens opportunities to expand services, hire and lead a team, and develop mobile automotive solutions for a wider area. Long-term, I see my role evolving into a combination of hands-on work, business growth, and mentorship - helping others enter and succeed in the industry, especially women, while continuing to provide high quality service to my customers.

What is the best piece of advice you have ever received?

One of the best pieces of advice I received was to just go for it and not wait. I had always wanted to run my own business but wasn't sure how or when it would ever happen. The simple piece of advice, stuck with me ever since and not just in business but also in life. A reminder to trust myself and back my skills. I'm fortunate to have a family that's incredibly supportive of what I do. They continue to encourage me to follow my passion and their support has made a huge difference.

One of the most empowering parts of my work is when people underestimate me because I'm a female mechanic. It's surprising how often people assume I won't have the same technical knowledge or hands-on skill, and every time I prove them wrong, it's a reminder of what I'm capable of. That scepticism fuels me to do my best work, show confidence, and break down stereotypes in the industry.

What is your advice to young women considering a career in the automotive Industry?

My advice to young women considering a career in the automotive industry is simple. Just go for it, don't let stereotypes hold you back. This industry needs skilled, passionate people, and being a woman doesn't make you any less capable. Be prepared to work hard, keep learning, and trust your skills. Seek out mentors, ask questions, and don't be afraid to put yourself forward. Confidence grows with experience. Most importantly, remember that your perspective and

determination are valuable, and breaking into a male-dominated field can be incredibly rewarding, both personally and professionally.